Cancellation policy

Purchase Options Cancellation Policy

This policy applies to My Nightly Ritual products purchased through our Subscribe & Save option.

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

How your subscription works

By selecting Subscribe & Save, you agree to receive a recurring delivery of My Nightly Ritual every four weeks.

Your nominated payment method will be charged automatically every four weeks at the subscription price displayed at checkout, plus any applicable shipping charges and taxes.

Your subscription will continue until you pause or cancel it. There is no minimum subscription period.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

Please cancel before your next scheduled billing date. If your renewal payment has already been processed, your cancellation will normally take effect from the following subscription cycle.

Subscription discount

Active Subscribe & Save customers receive 10% off the regular product price on each recurring subscription order.

If we propose a change to the subscription price or discount, we will provide reasonable notice before the change applies. You may cancel your subscription before the next scheduled payment if you do not wish to continue at the new price.

Address and payment changes

You are responsible for keeping your delivery address and payment information current.

Changes should be made before the next scheduled billing date. Updating details after an order has been processed may not change that order.

If a payment is unsuccessful, Shopify may attempt to process it again. Your subscription order may be delayed until payment is successfully completed.

Pre Orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.